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Linenutilitybin respects the privacy of individuals who visit and use our website. This Privacy Policy explains how personal data is collected, used, stored and handled when you visit www.linenutilitybin.com, place an order or contact us.

1. Data Controller

The data controller responsible for personal data processed through this website is:

POZIK & SINPLEA DĒKO, S. DE R.L. DE C.V.
Presa Abelardo Rodríguez No.117, Col. SCOP, C.P. 67198
Guadalupe, Nuevo León, Mexico

Email: storage@linenutilitybin.com
Telephone: +52 8183619122

Linenutilitybin is operated by the above-mentioned entity.

2. Personal Data We Collect

Depending on how you use the website, we may collect information such as:

  • Name and contact details;
  • Billing and delivery address;
  • Email address and telephone number;
  • Order details and purchase history;
  • Information provided when contacting customer service;
  • Website usage information, such as IP address, browser type and device information, where collected through website functions or cookies.

We only request information that is relevant to the applicable purpose.

3. How We Use Personal Data

Personal data may be used to:

  • Process and fulfil orders;
  • Arrange delivery of purchased products;
  • Communicate with customers regarding orders and enquiries;
  • Provide customer service;
  • Maintain transaction and business records;
  • Meet applicable accounting, tax and legal obligations;
  • Operate and maintain the website;
  • Review website usage where permitted by applicable law.

Personal data is not used for purposes that are incompatible with the purposes for which it was collected.

4. Payment Processing by Stripe

Payments made through our website are processed by Stripe.

Stripe may process information required to complete a payment, which may include payment method details, billing information, transaction information, contact details and other information required for payment processing.

Payment information is handled in accordance with Stripe’s applicable privacy documentation and data processing arrangements. Stripe may act as a data processor or data controller depending on the nature of the processing and the service involved.

We do not use payment information for purposes unrelated to the relevant transaction.

Customers may review Stripe’s current privacy information through the Stripe Privacy Policy.

5. Legal Basis for Processing

Where the GDPR applies, personal data may be processed where necessary for the performance of a contract, compliance with a legal obligation, the pursuit of legitimate interests, or where consent is required and has been provided.

Where processing is based on consent, the relevant consent may be withdrawn in accordance with applicable law.

Personal data is processed in accordance with the principles of lawfulness, fairness, transparency, purpose limitation, data minimisation and storage limitation established under the GDPR.

6. Data Retention

Personal data is retained only for as long as reasonably necessary for the purpose for which it was collected and for any applicable legal, accounting, tax, contractual or dispute-related requirements.

As a general retention framework:

  • Customer enquiry information: normally retained for up to 24 months after the enquiry has been resolved, unless a longer period is required for an ongoing matter.
  • Order and transaction records: normally retained for up to 7 years from the relevant transaction or the end of the applicable accounting period where required for accounting, tax, contractual or legal purposes.
  • Customer account information, where applicable: retained while the account remains active and for a reasonable period thereafter where required for legal or record-keeping purposes.
  • Marketing consent records, where applicable: retained for as long as necessary to demonstrate the relevant consent and manage related preferences.
  • Website technical records: retained for periods appropriate to the relevant operational or legal purpose.

Where a statutory or legal retention period applies, the relevant data may be retained for that period. Once personal data is no longer required, it will be deleted, anonymised or otherwise handled in accordance with applicable requirements.

This approach follows the GDPR storage limitation principle and the Mexican requirement that retention periods correspond to the purposes of processing and applicable administrative, accounting, tax, legal and historical requirements.

7. Sharing of Personal Data

Personal data may be shared only where reasonably necessary for the purposes described in this Privacy Policy, including with service providers involved in website operation, payment processing, order fulfilment, delivery and customer communications.

Where required by law, information may also be disclosed to competent authorities or other authorised recipients.

Service providers are expected to process personal data only for relevant purposes and in accordance with applicable contractual and legal requirements.

8. International Data Transfers

Because our business and service providers may operate in different countries, personal data may be processed outside the country in which it was originally collected.

Where GDPR requirements apply to an international transfer, appropriate safeguards and applicable transfer mechanisms will be used as required by law.

9. Cookies

Our website may use cookies and similar technologies for functions such as website operation, preferences, analytics and other permitted purposes.

Where applicable, non-essential cookies will be used in accordance with the choices provided through our cookie settings.

Further information is available in our Cookie Policy.

10. Data Subject Rights

Where applicable under the GDPR, individuals may have rights including:

  • Access to their personal data;
  • Rectification of inaccurate or incomplete information;
  • Erasure of personal data in circumstances provided by law;
  • Restriction of processing;
  • Objection to certain processing;
  • Data portability where applicable;
  • Withdrawal of consent where processing is based on consent.

Under Mexican data protection law, individuals may also exercise applicable ARCO rights, including access, rectification, cancellation and objection, in accordance with the applicable legal procedure. The current Mexican federal law requires the privacy notice to provide mechanisms and procedures for exercising these rights.

Requests concerning personal data may be submitted using the contact details provided in this Privacy Policy.

11. Data Accuracy and Management

We seek to keep personal data relevant to its stated purpose and to address inaccurate or outdated information where appropriate.

Personal data that is no longer required for its stated purpose will be subject to deletion, anonymisation or other applicable handling following the relevant retention period.

12. Changes to This Privacy Policy

This Privacy Policy may be updated when necessary to reflect changes to our website, business practices or applicable legal requirements.

The latest version will be made available on this page, together with the applicable update date.

13. Contact

For privacy-related enquiries or requests concerning personal data, please contact:

POZIK & SINPLEA DĒKO, S. DE R.L. DE C.V.
Presa Abelardo Rodríguez No.117, Col. SCOP, C.P. 67198
Guadalupe, Nuevo León, Mexico

Email: storage@linenutilitybin.com
Telephone: +52 8183619122

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