Linenutilitybin provides delivery services for orders placed through www.linenutilitybin.com.
1. Order Processing
Orders are normally processed within 1–3 working days after payment confirmation.
During this period, the order is prepared for dispatch and the applicable delivery arrangements are organised.
Working days exclude Saturdays, Sundays and applicable public holidays.
2. Delivery Service
Orders are generally delivered through established courier services such as DHL, FedEx or UPS Priority, depending on the destination and applicable delivery arrangement.
The standard delivery period is approximately 5–9 working days after dispatch.
Delivery times may vary according to the destination, carrier operations, local delivery arrangements and other circumstances affecting the delivery route.
3. Tracking Information
Where tracking is available, tracking information will be sent to the email address provided by the customer during checkout.
Tracking notifications may be provided at relevant stages of the delivery process, including:
- when the order is dispatched;
- when the shipment reaches a relevant logistics facility;
- when the shipment enters local delivery arrangements; and
- when delivery is recorded.
Customers are responsible for providing an accurate and accessible email address when placing an order.
4. Delivery Delays
If an order exceeds the stated standard delivery period, we will review the available tracking information and, where appropriate, open an enquiry with the relevant carrier.
Following the outcome of the carrier enquiry and the circumstances of the order, we may arrange a replacement shipment or issue a full refund.
Any mandatory rights available to consumers under applicable law remain unaffected.
5. Delivery Address
Orders are delivered to the address provided by the customer during checkout.
Customers should check their delivery details before completing an order. If incorrect or incomplete information is provided, the customer should contact us promptly so that we can review whether the delivery information can still be amended.
6. Dispatch Address
Orders are dispatched from:
Presa Abelardo Rodríguez No.117, Col. SCOP, C.P. 67198
Guadalupe, Nuevo León, Mexico
7. Delivery and Physical Possession
Where we arrange delivery, the risk of loss or damage to the goods transfers in accordance with applicable consumer law.
For eligible European consumer purchases, where we have arranged the carriage of the goods, the risk generally transfers when the customer or a third party designated by the customer, other than the carrier, obtains physical possession of the goods.
The handover of goods to the carrier does not by itself constitute physical delivery to the customer.
8. Contact
For questions concerning delivery, tracking or an order, please contact:
POZIK & SINPLEA DĒKO, S. DE R.L. DE C.V.
Presa Abelardo Rodríguez No.117, Col. SCOP, C.P. 67198
Guadalupe, Nuevo León, Mexico
Email: storage@linenutilitybin.com
Telephone: +52 8183619122
If you contact us outside our available service hours, please leave a message or send an email. We aim to respond within 24 hours.